Awaiting an answer SP Page Builder

Font upload doesn't work. Squirrel tool is useless too.

Asked by Milo 1 year ago Last activity 1 year ago

Wanted to use my ttf and otf fonts converted to woff2.
Why don't you allow simply uploading one by one woff2 fonts or adding them manually with a path into assets/fonts?

Please help, I'd love to use the font directly in SPPB from dropdowns.

Haven't tried Helix but I guess SPPB won't see Helix's config in the dropdowns? And I'd like to have styling in one place...

14 replies

Atick Eashrak Shuvo Staff

Hello Milo,

Sorry for the inconvenience you're experiencing with the font upload.

Could you please try converting your fonts using this tool: https://transfonter.org? This often resolves compatibility issues with SP Page Builder.

If this doesn't solve the issue, please reach out and I'll look into it more deeply.

Best regards

Milo Asked this

Nope, max size limit exceeded

256MB in php.ini...

there's some crap bug in this uploader.

Atick Eashrak Shuvo Staff

Please share the font file

Milo Asked this

OK but one is a commercial font, of course please do not use it anywhere ; )

Atick Eashrak Shuvo Staff

It appears to be working correctly on my end. Could you please share a screen recording demonstrating the steps you’re following?

Atick Eashrak Shuvo Staff

Hello Milo,

Sorry for the inconvenience you're experiencing with the font upload.

Could you please convert your font to a webfont using https://transfonter.org and then upload the resulting zip file?

Best regards

Milo Asked this

Already did that, also tried again - same story.

Atick Eashrak Shuvo Staff

Could you please show the process you are following?

Milo Asked this

Attached the link in the message 2 messages before this one, have you seen the video?

Atick Eashrak Shuvo Staff

Hi there!

I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Milo Asked this
It's OK, it's a dummy site to test SPPB : )
Atick Eashrak Shuvo Staff

Check the hidden content

Log in to reply.