Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hello, thank you! I’ll let you know once I’ve completed the backup. is it enough to back up only the database, or should I also back up all files and template directories?

Best regards,

Hi, https://wp11218938.server-he.de/joomshaper/administrator/index.php

Thank you.

Have you found a solution :)

Yes please send me the missing database tables so i can import them on my end. Thank you.

Hello,

I checked, but the Smart Search module is not available on my site. Could you please check if it’s installed or let me know how to add it?

Thank you!

Best regards, Rageed Mansour

I see it, Check again.

Thanks

Dos'nt work for me :(

Smart module is not exist!

I can see other modules but not smat search.

it is enable!

that solves the problem :) Thank you.