Send Mail - Question | JoomShaper
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Send Mail

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Dirk

SP Page Builder 1 week ago

Hi, I have been reading on this forum about de send mail not working in de SP page builder, tried everything, no joy. When i installed the investa template all went well, but in the pagebuilder there were some errors. Also the update does not seem to work. I entered the license key correctly overall. Tried reinstalling pagebuilder but the same error came back. Help is welcome. Regards Dirk

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #206237

Apolozy for the inconvenience. Could you please provide a bit more detail about the issue — for example, where exactly you’re seeing the error message and what specific problem you’re facing in SP Page Builder? This will help us better understand the situation and assist you accordingly.

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D
Dirk
Accepted Answer
1 week ago #206258

Hi, Whenever i open one of the prebuild pages in pagebuilder i get a error saying "request failed with status code 500", but all seems to be working, accept for the mail not sending in the pagebuilder prebuild "Contact" page, which ofcourse is configured for our needs. Regards

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D
Dirk
Accepted Answer
1 week ago #206312

Is there a solution? Regards Dirk

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #206355

Hello Dirk,

Apologies for the delayed response due to the weekend. Could you please check again now?

Let me know how it goes.

Best regards

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D
Dirk
Accepted Answer
1 week ago #206828

Hi, Still wasn't working. In the field-name Email it was set with uppercase "E", changed the field-name in to lower case email. Also added 2 items "subject" and i split the "first-name" field into 2 differend fields, "first-name" and "last-name". The default on installation came as follows in (Email body):

From: (first-name)(last-name) Email: (email) Subject: (subject) Message: (message) The live form (front end) did not include "last-name" and "subject" on default installation. The form is working ok now. I have not tested which of these two changes made the form work. Best regards Dirk Thx for your time.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 days ago #207095

Please share the page url

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D
Dirk
Accepted Answer
5 days ago #207138

The contact form was missing some fields on default installation. It is in Pagebuiilder Email body as follows:

<p><strong>From:</strong>{{first-name}} {{last-name}}</p>
<p><strong>Email:</strong>{{email}}</p>
<p><strong>Subject:</strong>{{subject}}</p>
<p><strong>Message:</strong>{{message}}</p>

But: last-name was not included as a form item email came with Uppercase (Email) also subject was not included as a form item As you can see in the Investa preview these fields are missing. Form is working ok now, I have not tested which of these two changes made the form work. Added "last-name" field and "subject" field and i changed "Email" into "email" Regards Dirk https://www.podologiecedricgeers.be/index.php/pages/contact-us

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