Misalignment Of Arrows In The Canvas Menu (Helix Ultimate) - Question | JoomShaper
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Misalignment Of Arrows In The Canvas Menu (Helix Ultimate)

LJ

Lorenz Jakobs

Helix Framework 1 week ago

I’ve noticed that the arrows in the Canvas menu of Helix Ultimate are not aligned. There is a huge offset or off-center, which makes it impossible to use — and to be honest, it’s quite annoying to see such issue at my website which makes the handling of canvasa inpossible. I’ve tested this in several browsers, and the misalignment remains the same. Even I have tried in CSS to compansate that issue which dosen't work. I also tried hiding the arrows via CSS to open the sub-items by clicking on the text instead, but that didn’t work either. I guess I'm not the only one who struggle with taht issue. Is there a plan to provide a fix or an update? Thanks a lot.

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206623

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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