Joomla 6 - Question | JoomShaper
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Joomla 6

Paul Srch

Paul Srch

Template 2 weeks ago

I want to update my site to Joomla 6, but the preflight check says that Helix Ultimate based template installer, System - SP PageBuilder, and System - SP Page Builder Pro Updater all have potential update issues.

In the extension manager, Helix Ultimate template installer does not have a version number. System - SP PageBuilder and both say 6.1.0.

I updated to Joomla 6, and it's giving me a 500 error. The site was working before that. Any ideas?

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2 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #208898

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 weeks ago #208940

Hi Paul.

  1. Error 500 can be cuased by extra plugin that you may have
  2. SPPB and Helix will work in J6
  3. I guess, you are not beginner, so I suggest to enable that BEFORE J! upgrade

error_reporting_debug.jpg

and you will see what cause problems AFTER.


I have question, what is the main reason that you want to use Joomla 6.0.0 today, not waiting for J6.0.1 ?

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