Table 'bcporg_.s1gma_sppagebuilder_image_shapes' Doesn't Exist - Question | JoomShaper
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Table 'bcporg_.s1gma_sppagebuilder_image_shapes' Doesn't Exist

AR

Alan Rufli

SP Page Builder 2 weeks ago

having installed the newsberg template and upgraded joomla to 6.0 and then installed the latest sp page builder v6.1.0 I have received the following error Table 'bcporg_.s1gma_sppagebuilder_image_shapes' doesn't exist Any suggestions?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #209251

Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards

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AR
Alan Rufli
Accepted Answer
2 weeks ago #209266

sorry unable to see the screenshots

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