Staff replied SP Page Builder

Table 'bcporg_.s1gma_sppagebuilder_image_shapes' doesn't exist

Asked by Alan Rufli 1 year ago Last activity 1 year ago

having installed the newsberg template and upgraded joomla to 6.0
and then installed the latest sp page builder v6.1.0
I have received the following error
Table 'bcporg_.s1gma_sppagebuilder_image_shapes' doesn't exist
Any suggestions?

3 replies

Atick Eashrak Shuvo Staff

Apologies for the inconvenience you're experiencing. The issue you're facing may be related to a mismatch in the database structure https://prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted https://prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further.
Thank you for your patience and understanding.

Best regards

Alan Rufli Asked this

sorry unable to see the screenshots

Atick Eashrak Shuvo Staff

Apolozy for that. Please check those https://www.awesomescreenshot.com/image/57303837?key=ed3cd891c34984e29819d4b7426f72d1 &https://www.awesomescreenshot.com/image/57303847?key=5d1a0b8454adf747c3921fe35a1cf48e

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