Hello Yan,

Thank you for reaching out to us.

Could you please share a screenshot of the issue and the affected URL so we can look into it further?

Thanks,

Hello Ziaul, I provided the link on hidden content.

Hi Yan,

Our current design uses this layout to maintain consistent structure and spacing across all products. However, I can see that some of your images appear cropped or too close to the frame.

To improve the appearance, you’ll need to adjust your product images — most of them don’t have any padding or empty space around the product, which causes them to look cut off on both the shop and product pages (or appear boxed).

Once you update the images by adding some space (padding) around the products, we can apply a small CSS adjustment to ensure everything displays properly without cropping.

This combination — cleaner images plus a minor CSS fix — will make your store look much more balanced and professional.

Thanks

A lot of texts but the short answer you are saying that your platform can't adjust the images and you are asking us to go through hundreds of pictures and add padding on padding? Is someone checking what you really propose and telling you what you propose makes zero sense? Your software should simply make everything 1:1 fit on the screen you guys allocated for picture view area.

Our current system already maintains a 1:1 aspect ratio, and all images currently fill the box completely, which can make the overall design look a bit tight. I’ve added a small CSS tweak to add some spacing around the images. Please apply this in your custom CSS. You can refer to the documentation on how to add custom CSS.

https://www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta

.easystore-product-image img, .easystore-product-image video {
    padding: 20px;
}

You may change the padding value.

Thanks