Extreme Extreme Slow Website
digitalconnect
Hi JoomShaper team,
My website is extremely slow and the Joomla Debug output shows that SP PageBuilder modules inside the Helix Mega Menu and Offcanvas Menu are being fully rendered multiple times per page, even when:
- the modules are set to No pages
- position is None
- caching is enabled
Example debug entries (one page load):
- mod_sppagebuilder (MEGA W-Producten3) — 6.55s
- mod_sppagebuilder (MEGA Menu Offcanvas2) — 6.53s
- mod_sppagebuilder (MEGA W-Producten3) — 5.02s
- mod_sppagebuilder (MEGA W-Contact) — 1.78s
- mod_sppagebuilder (Bottom) — 1.19s
This means Helix Mega Menu and Offcanvas are forcing a full SP PageBuilder engine render, which leads to 20+ seconds page load times.
Expected: Modules inside Mega Menu and Offcanvas should NOT fully render. Only cached HTML output should load.
Request: Is there a way to fix or workaround so that:
- SP PageBuilder modules do NOT fully render inside Mega Menu / Offcanvas
- or allow a “cached output only” mode for SP PageBuilder modules
This issue makes the site unusable.
Thanks in advance.
Toufiq
Accepted AnswerHi there,
Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Toufiq
Accepted AnswerRemove the custom JavaScript code from template custom code box. Then check again.
Note: I have disabled the JCH_optimize extension.
digitalconnect
Accepted AnswerThanks for your response but thats not the issue my friend. I thought i explained the issue pretty well?
Toufiq
Accepted AnswerGot it. If you ignore it then you should disable the off-canvas module for your large device. Cause, if you publish your off-canvas menu then your loaded module will render. Thanks