We are trying to edit a page that was created with an older version of SP Page Builder (we are currently working with version 5.5.4)., and when we try to preview or publish it, we get the error that you see
Awaiting an answer
SP Page Builder
Object of class stdClass could not be converted to string
17 replies
Rashida Rahman Staff
Hello,
I hope you’re doing well. I’m sorry for the experience you’ve had so far.
To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.
Please make sure to keep a full site backup before sharing the credentials, just to be safe.
Best regards,
Alejandro Lengua Asked this
OK
Alejandro Lengua Asked this
How can I do to share images with the posts?
Rashida Rahman Staff
Hi Alejandro Lengua,
Sorry for the delayed response. I am checking the issue now.
Meanwhile you can share your images by uploading them in your online server or drive, then share the link with us here.
Moreover, what it the issue in this page, please? https://escuela.indecopi.gob.pe/index.php/cid/publicaciones.html
Best regards,
Alejandro Lengua Asked this
11 months ago
· edited
That specific page also has the ID=53, to which an item has been added that is currently hidden, because when it is made visible, it cannot be previewed.
https://www.dropbox.com/scl/fi/9q41ek73d2qy5jiu9k6cz/Captura-de-pantalla-2025-11-20-155853.png?rlkey=2w52aqgydz6q6cd3e0mn5c0jw&dl=0
This is the error message that is shown
https://www.dropbox.com/scl/fi/hdmgcu1houwagix5njdil/Captura-de-pantalla-2025-11-21-050356.png?rlkey=4paxjq7wfa7vbxam6dnsj5eim&dl=0
Rashida Rahman Staff
11 months ago
· edited
Thanks for the details. Are you using any caching system? The changes are not reflecting immediately.
However, could you please check now?
Best regards,
Alejandro Lengua Asked this
Yes, we use Sucuri CDN
https://www.dropbox.com/scl/fi/9v1v6r6xx0ftyvxkl6tf9/Captura-de-pantalla-2025-11-24-071140.png?rlkey=vg112wgs3tkqv74xnlu4rix7h&dl=0
Did you make any change?
BTW let me know your IP so I can add it to Sucuri's whitelist
Rashida Rahman Staff
Yes, I have made changes to the file:
templates/shaper_educon/sppagebuilder/addons/feature/site.php
The error should no longer appear on the affected pages.
Please let me know if it is resolved on your end as well.
Note: My IP is not static; it is dynamic.
Alejandro Lengua Asked this
11 months ago
· edited
The final user told me that when you made the change, some document download buttons were removed. Could you check it again?
Please check the arrow in the attached picture
https://www.dropbox.com/scl/fi/dvubtoxp1kbe8roiax4gs/publicaciones.png?rlkey=cdc08a66qsefj2rby0ro7is29&dl=0
BTW we have the version 5.5.4 of SP Page Builder installed
Rashida Rahman Staff
Hi,
Sorry to hear about the trouble you are facing.
May I take a full site backup, please? I need t check it on my local, as there are some caching plugin doesn't let the changes reflect on time.
Best regards,
Alejandro Lengua Asked this
Yes, sure you can
BTW the download buttons I mentioned in my previous post is still missing
Alejandro Lengua Asked this
11 months ago
· edited
I have also updated this image for more clarity
https://www.dropbox.com/scl/fi/dvubtoxp1kbe8roiax4gs/publicaciones.png?rlkey=cdc08a66qsefj2rby0ro7is29&dl=0
Rashida Rahman Staff
Thanks for the permission and more details. Please allow me some time.
Alejandro Lengua Asked this
Hello, is there any update on this issue?
Rashida Rahman Staff
Hi,
Please accept my apology.
I have taken a backup but unable to download unfortunately. Can you help me about that? A screenshot is provided in the hidden content box.
Best regards,
Alejandro Lengua Asked this
Try to connect with FTP using the credentials below
Rashida Rahman Staff
Hi,
Thank you so much for the FTP link, that helps me to download a backup. Let me restore and check this on my local.
Best regards,
Rashida Rahman Staff
Hello,
I have made some changes. But cannot see reflection. Would you please clear you server side cache and check again?
Kindly, do let me know if your issue is now solved or not.
Best regards,
Alejandro Lengua Asked this
Thank you! It seems to be working well now.
I finally wanted to ask you if it would be safe to upgrade the plugin,
because the last time I tried to do it automatically from the Joomla panel, it gave me an error.
Rashida Rahman Staff
Hi,
Yes, you can update. Please make sure you have latest backup before upgrade to be on the safer side.
Best regards,
Alejandro Lengua Asked this
Thanks for the update, I have just managed to upgrade both Joomla to version 5.4.1 and SP Page builder to version: 6.1.2 however I noticed this text in the settings page https://www.dropbox.com/scl/fi/11evbsdis4qsm8eure9u2/Captura-de-pantalla-2025-12-11-021941.png?rlkey=a8spxxr265lpebv6h6s6fv5ij&dl=0
BTW I also wanted to know if the Shaper_educon template I am currently using also needs to be updated
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