Licene - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Licene

VH

Volker Herchet

SP Page Builder 2 days ago

Hi, I bought a few hours ago the agent licence. I put the key into the requiered field. But I can´t use page builder because the system wants me to buy the pro version. What did I wrong?

Thanks a lot.

Volker

0
2 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 days ago #210675

Hi

Thanks for contacting us and sorry for your issue. Please make sure you have insert the correct email address and license key. Your license key is located in your dashboard. After that, you have to clear Joomla and Browser cache. Then check. You can also check this documentation below:

I have/bought the Pro version, but with locked PRO features

-Regards.

0
VH
Volker Herchet
Accepted Answer
2 days ago #210684

Thanks, clearing the cache fixed it.

0