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Licene

VH

Volker Herchet

SP Page Builder 1 month ago

Hi, I bought a few hours ago the agent licence. I put the key into the requiered field. But I can´t use page builder because the system wants me to buy the pro version. What did I wrong?

Thanks a lot.

Volker

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4 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #210675

Hi

Thanks for contacting us and sorry for your issue. Please make sure you have insert the correct email address and license key. Your license key is located in your dashboard. After that, you have to clear Joomla and Browser cache. Then check. You can also check this documentation below:

I have/bought the Pro version, but with locked PRO features

-Regards.

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VH
Volker Herchet
Accepted Answer
1 month ago #210684

Thanks, clearing the cache fixed it.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #211058

Glad to know that and you are most welcome. You can now close this post by accepting the answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 weeks ago #213397

Hi

You can now close this post by accepting the answer. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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