Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hello,

thanks for your answer.

Everything in th hidden content.

Regards

D

Hello,

Thanks for your reply. Your provided credentials seems to be incorrect. Please, re-check and provide correct one.

Thanks.

I checked with the credentials, and everythong worked. So I changed the password again. Please see in the hidden section. Thanks D

Hello, did you login successfully ?

D

Hello, did you check the issue please ?

Thanks

D

Good evening,

Could you please answer me ? Thank you.

D

I have tested your product by adding color variations and did not encounter any issues.

Please clear your browser and Joomla cache, then try again, or test from an incognito/private browser window.

Thanks.

OK. Thank you, but please first let mecheck too. Regards D