EasyStore variants and specifications suddenly deasappearing - Forum | JoomShaper
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EasyStore variants and specifications suddenly deasappearing

Asked by Diego PDT 11 months ago Last activity 11 months ago

I just bought Easy Store, and stranger thinks happened.

I'm right now testing it and I created my first product, at the beginning, everything seemd to be fine, then I updated Variants again, and immediately it deasappeared (frontend), and Specifications too (frontend and backend) !! ??

Errors (console) :

This page failed to load a stylesheet from a URL.

2 sources
adventure-menoftheghetto-original-ink-2025-1?catid=3&Itemid=305&variant=3:24
adventure-menoftheghetto-original-ink-2025-1?catid=3&Itemid=305&variant=3:26

Any clue ?

D

9 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
11 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Diego PDT Asked this
11 months ago

Hello,

thanks for your answer.

Everything in th hidden content.

Regards

D

Ziaul Kabir Staff
11 months ago

Hello,

Thanks for your reply. Your provided credentials seems to be incorrect. Please, re-check and provide correct one.

Thanks.

Diego PDT Asked this
11 months ago

I checked with the credentials, and everythong worked. So I changed the password again. Please see in the hidden section. Thanks D

Diego PDT Asked this
11 months ago · edited

Hello, did you login successfully ?

D

Diego PDT Asked this
11 months ago · edited

Hello, did you check the issue please ?

Thanks

D

Diego PDT Asked this
11 months ago

Good evening,

Could you please answer me ? Thank you.

D

Ziaul Kabir Staff
11 months ago

I have tested your product by adding color variations and did not encounter any issues.

Please clear your browser and Joomla cache, then try again, or test from an incognito/private browser window.

Thanks.

Diego PDT Asked this
11 months ago

OK. Thank you, but please first let mecheck too. Regards D

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