Primary Key is missing - Forum | JoomShaper
Staff replied SP Page Builder

Primary Key is missing

Asked by Mimi Zainal 11 months ago Last activity 11 months ago

Hello,

I’m building a website for a client using a page builder. The client has two production servers, where changes on Prod A are replicated to Prod B.

However, we’re experiencing an issue in the backend: the articles are not visible. It appears that this is caused by the page builder missing a primary key.

Could you advise on a workaround to make the articles display correctly?

This is the error message
https://drive.google.com/file/d/1CjVonyvyAFB0kc1kr5n-u8ihmM-Sf0Fb/view?usp=sharing

Version 5.7.2
Joomla ver5

1 reply

Ziaul Kabir Staff
11 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Log in to reply.