BUG SPPB : Error When Duplicating Module From Backend - Question | JoomShaper
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BUG SPPB : Error When Duplicating Module From Backend

Laurent

Laurent

SP Page Builder 1 month ago

Hi,

From joomla's backend, when I duplicate a module I get this error => https://prnt.sc/nl50OBFK0sa7

Thanks L.

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4 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #211448

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #211489

I see that creating a duplicate module works, but it shows a warning. You can safely ignore the warning, or fix it by updating your _sppagebuilder table in phpMyAdmin.

To fix it, open phpMyAdmin → go to _sppagebuilder table the go to the Structure tab → find the access column → click Change, then simply enable the “Null” checkbox and save.

Important: Please make a full backup of your site or at least your database before making this change.

Thanks.

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Laurent
Laurent
Accepted Answer
1 month ago #211478

ok done. see Hidden Content area

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Laurent
Laurent
Accepted Answer
1 month ago #211498

thanks for your feedback for this fix. but could you please check this with dev team to fix it for next SPPB update. I cannot do this action manually on thousands websites.

thanks for understanding

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