Video Carousel Flickering And Incorrect Initial Height On First Page Load (SP Page Builder + Megainc Template) - Question | JoomShaper

Video Carousel Flickering And Incorrect Initial Height On First Page Load (SP Page Builder + Megainc Template)

AP

ADRIAN PAIZAN

Template 3 months ago

Hello,

I am experiencing an issue on the Home Page of my Joomla 4 website, built with SP Page Builder and the Megainc template.

The video carousel/hero section does not load at full height on the first page load or after each page refresh. For 1–2 seconds, the carousel appears very small (reduced height) and only after the page scripts finish loading it suddenly jumps to the correct full-height layout.

What I have checked so far: The issue appears only on the Home Page hero section with video background. It happens on every refresh (Ctrl+F5), both on desktop and mobile. It seems that the hero section initial height is not calculated until SP Page Builder's JavaScript finishes loading.

I suspect that the height calculation script is delayed (maybe due to template behavior or SP Page Builder initialization order).

Expected Behavior:

The video hero carousel should load immediately at full height (100vh), without displaying a collapsed/small section before expanding.

Current Behavior: On every reload, the hero section is initially very small.

After 1–2 seconds, it “jumps” to the correct full-screen height.

Request: Could you please help identify why the height calculation or video initialization is delayed, and provide guidance on how to ensure the hero/video section loads at the correct height from the very beginning (as in your demo)? I can provide additional screenshots or details if needed.

Thank you!

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 months ago #211657

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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AP
ADRIAN PAIZAN
Accepted Answer
2 weeks ago #218514

Hello, sorry for delay, i send the admin login on hidden content. Please investigate de issue and resove because its very annoying. Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #218565

Please check now and let me know. Thanks

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AP
ADRIAN PAIZAN
Accepted Answer
2 weeks ago #218599

No, it has not been resolved.

Please test it by clearing your browser cookies, and you will notice that the carousel loads with a delay. Since yesterday, I have configured the site cookies more aggressively, and after accessing the site twice, it may give the impression that the carousel loads correctly, but the issue has not actually been fixed.

Please investigate the problem.

Thank you.

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AP
ADRIAN PAIZAN
Accepted Answer
2 weeks ago #218607

Please do not modify the height of the carousel from its original setting.

Please also check the home page in both languages (Romanian and English). You modfy the high of carousel on english version page, its not ok. Here its the correct high: https://mcgeneralconstruct.ro/ro/

Thank you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #218617

I have added row settings height and now it removed. But, height is 735px.

https://prnt.sc/h0ka3YkyvNnY

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AP
ADRIAN PAIZAN
Accepted Answer
2 weeks ago #218621

The high its ok now, but the carousel its still with delay at first load. What could be causing this unusual loading behavior?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #218703

Please use a fixed height. Otherwise, you willl need to wait until the video finishes loading.

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