Finatic Services - Services As Carousel - Scroll Too Fast - Question | JoomShaper

Finatic Services - Services As Carousel - Scroll Too Fast

R

Ramat

Template 4 years ago

Hello, on my home page www.expertcomptable.dev, I have the Finatic Services addon in my section "Nos services spécifiques".

The carousel Finatic Servces is scrolling way too fast and I have no settings to adjust the scroll speed. It would be nice to stop scrolling when the mouse is over it. The reader of the page must have the time to read.

How can I do it please?

Thank you :)

0
13 Answers
Anne
Anne
Accepted Answer
Support Agent 4 years ago #19139

Hello there,

Thanks for contacting with us. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

0
R
Ramat
Accepted Answer
4 years ago #19140

Yep :)

0
Anne
Anne
Accepted Answer
Support Agent 4 years ago #19154

Hello there,

.owl-stage-outer{
    transition-delay: 4s !important;
}

Please, use this code in the custom css option. Go to the Extensions-> template->style->Finatic ->template options->custom code -> custom css.

-Regards

0
R
Ramat
Accepted Answer
4 years ago #19174

It doesn't work :(

0
R
Ramat
Accepted Answer
4 years ago #19276

hello i think i made a mistake, the problem is not solved.

The code shown does not work and it would be important in addition to hovering the mouse, scrolling stops.

Thank you for your help :)

0
Anne
Anne
Accepted Answer
Support Agent 4 years ago #19286

Hello Ramat,

Please allow me some time. I am working on it.

-Regards

0
R
Ramat
Accepted Answer
4 years ago #19812

Hello,

Are you still working on fixing the problem please? Because the scrolling of "Finatic Services" and "Finatic Testimonial" both no longer work at all on the home page.

thank you for your comeback.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19816

Hello Ramat

I have removed the Custom CSS. You can control the slider moving time with CSS. Please use this CSS to Template Options -> Custom Code -> Custom CSS

.owl-stage-outer .owl-stage{
     transition: all 1s ease 0s !important;
}

The value you give instead of 1s will be the slideshow moving time. By default, the slideshow time is set to 0.8s.

Best regards

0
R
Ramat
Accepted Answer
4 years ago #19835

Hello :)

I resume my problematic, because there are two which are identical for the addon "Finatic Testimonial" and the addon "Finatic Services" which are on my home page.




1 - I cannot reduce the scrolling time for these two modules (Finatic Services and Finatic Testimonial), the blocks scroll too fast and it is complicated for reading to be able to read so quickly.

2 - When the mouse hovers over these two modules (Finatic Services and Finatic Testimonial), scrolling must stop.

My request is perhaps more precise I think :) ?

The modules are excellent, but the fact of not having parameters to control this is a problem I think.

For these two modules, there are therefore two problems which are similar.

And if I look on the mobile version, the scrolling goes all over the place, it's unreadable :(

Thank you very much for what you are doing !!!! :)

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19923

Please check the number one issue. I have modified the CSS. Then I will check number two.

0
R
Ramat
Accepted Answer
4 years ago #19962

Hello :)

First point :

It is worse than the basic parameters of the modules.

For both modules: scrolling goes at full speed, it goes to the left and then to the right, some testimonials are cut in the middle because they do not stop.

You can no longer even drag the thumbnails with the mouse.

Beyond the speed, these are the modules that no longer display the information in a readable way.

If it's too complicated, you might as well go back to the basic parameters of the modules without adding any additional code.

Sorry if that is not possible :(

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20004

I am sorry. I could not get your requirements then. I have shared the CSS with you. Just change the time value and adjust. Consult a professional for this if needed.

0
R
Ramat
Accepted Answer
4 years ago #20080

I tried your code and it doesn't work.

If I change the value "1s" to "4s" or "5s", the scrolling comments for "Finatic Testimonail" and the blocks for "Finatic Services" go all over the place.

I use Firefox, and for Chrome it's the same problem.

I'm not sure if there may be a conflict with other css codes.

So I don't modify anything anymore, I deleted your code because it doesn't work, and I stop.

You can close the ticket.

0