Uncaught SyntaxError: JSON.parse: Unexpected Character At Line 1 Column 1 Of The JSON Data - Question | JoomShaper
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Uncaught SyntaxError: JSON.parse: Unexpected Character At Line 1 Column 1 Of The JSON Data

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Graficherò

SP Page Builder 3 days ago

Hi, on the following site bastiaintv.com, currently close to navigation for update purpouses, on the following page: https://www.bastiaintv.com/en/contact-us when I submit the form I see on the browser console the following message Uncaught SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data inside the sppagebuilder.js file. I have updated the Sp Page Builder to the latest version but with no results. Can you please help me risolve the bug. I send you the credentials which serve also to log in on the frontend, which currently presents the "under maintenance" login form. Thanks in advance for the support. Best regards.

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 days ago #211886

Hello Graficherò,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please disable this module and the contact form will work.

prnt.sc/jB1uBpTIUXfL

Best regards

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Graficherò
Accepted Answer
2 days ago #211891

Can you please tell me the exact name of the module? Looking at the backend area editor I cannot determine which one it is.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 days ago #211933

The module name is Ba Gallery - Contatti EN

prnt.sc/7ua_UK9c87Qz

prnt.sc/1e317ICKzLYh

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