Helix3 Error With VM And Order's List - Question | JoomShaper

Helix3 Error With VM And Order's List

T

thechefmarketing

Template 4 years ago

Hi,

I've a project with Helix3 and VirtueMart integrated. All system works fine but in page view of order's list for the user, the system display the historic's orders and when clicked to number of order, the URL change but system doesn't show the order.

If I click on URL and push "Intro" at keyboard, the system show the order perfectly.

Thanks! KR

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16 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19163

Hello thechefmarketing

Please share a screenshot of your issue to understand it better.

Best regards

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T
thechefmarketing
Accepted Answer
4 years ago #19500

Hello.

I share you a screenshot with a little resume.

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #19560

Please share the correct URL that shows the order.

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thechefmarketing
Accepted Answer
4 years ago #20038

Hi!

The URL is https://www.disgracar.es/historico-de-pedidos but if you need to see one test order, you need to login with the user attached.

Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20059

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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thechefmarketing
Accepted Answer
4 years ago #20303

Hi. I did it yestarday...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20377

Please share this access. Check the hidden content box.

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thechefmarketing
Accepted Answer
4 years ago #20396

I can't see anything in the URL of LightSoft.

I've check the hidden content box, I share a screenshot too here:

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20399
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thechefmarketing
Accepted Answer
4 years ago #20411

Ok, I add here, sorry:

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20501

Your issue is fixed now. Please check your site.

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thechefmarketing
Accepted Answer
4 years ago #20954

Hi. The issue is not fixed yet. If I click on number of order, the system doesn't show the order.

Thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #21062

Please check it again.

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thechefmarketing
Accepted Answer
4 years ago #21105

Hi.

No, the issue persist (I've tried with Chrome and Firefox). It is possible that system open it in a new tab?

Thanks.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #21115

Now I get your issue. Please allow me some time to fix this.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #21259

After further investigation, it seems that the issue is with VirtueMart extention. Please contact them for support. After inspecting the console, I have found error an uncaught referenceerror fb is not defined. This JS file dynupdate.js has this error. I have tried renaming it but it is automatically generated every time. Without this file, invoice opens correctly.

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