I Can Save Almost Everything, But When I Go To Edit A Page In SPBuilder Pro, It Won't Let Me Make Any Changes To The Text Or Images... The Save Button Just Keeps Spinning.
Mauricio Valdez
With the template, I can generally save almost everything, but when I edit the main pages in SP Builder Pro, it won't let me make changes to the text or images... the save button just spins. (Image attached).
Furthermore, this error only occurs on these two pages; on the others, such as the About Us and Contact Us pages, I can edit the content.
Images attached.
But Easy Store allows me to make changes, while SPBuilder doesn't. Why is this?
Thanks.
https://1drv.ms/f/c/75c343e71fdde4c3/IgAidvnbsy9tQJm-8eHj11CRAXRcKkeYnr47DeTXWP6uQFk?e=YJm52f
https://1drv.ms/f/c/75c343e71fdde4c3/IgAidvnbsy9tQJm-8eHj11CRAXRcKkeYnr47DeTXWP6uQFk?e=YJm52f
Atick Eashrak Shuvo
Accepted AnswerPlease follow this documentation www.joomshaper.com/documentation/sp-page-builder/troubleshooting#413-request-entity-too-large
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Mauricio Valdez
Accepted AnswerOkay, great, I've backed up the entire site and database.
And thaks so much!...
Here are the login credentials.
Mauricio Valdez
Accepted AnswerI request the changes in the server, tomorrow I tell you what hapend.
Thanks..