Mednic Template Under Joomla 6 Freezes - Question | JoomShaper
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Mednic Template Under Joomla 6 Freezes

JM

John Mathew

Template 1 day ago

Had installed Mednic under Joomla 6.01 a few days ago.

The home page menu does not respond when running under Android ( Android 15 ) and latest version of Chrome. .Tested ith with other Android phones and tablets and its the same problem. Furthermore , the Home page flashes every now ( you see the page "stuttering" ). There seems to be no problems running under latest version of Chrome on Windows 11 Pro,

Please assist as the the template is unusable if this problem cannot be resolved .

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 19 hours ago #212987

Hello John Mathew,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please take a screencast of the issue and share via any drive link.

Best regards

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JM
John Mathew
Accepted Answer
7 hours ago #213022

Hi This is the link https://drive.google.com/file/d/1CnRUvJ083ohezPdPTSmsJLef8Dvqv1Gm/view?usp=sharing

The tick tick noise is the finger hitting the menu .But the menu is not opening up Then you have another problem.Towards the end of the video , you can see the screen freezing up.

Please assist

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 41 minutes ago #213078

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

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