Popover Plugin Not Working Properly / Not Showing Image - Question | JoomShaper
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Popover Plugin Not Working Properly / Not Showing Image

TF

Tristan Friend

SP Page Builder 1 week ago

Hi all,

we just started to create content using the popover plugin in SP Page Builder. The selectors work fine, as it seems, but the image we uploaded and selected in the media manager won't be displayed. We checked the console in Firefox and got the message that mixed content has been blocked. The image URL is changed to a http request automatically, as it seems. We then tried to use the full absolute url including https - even then the console in Firefox shows "mixed content has been blocked" and shows the URL as http request

Currently running under Joomla 4 - update to 5 is planned for the next two weeks. Site is multilanguage (German and English) - The problem occurs in either language setting (languages all or de/en)

And yes, after any change the server and client cache has been emptied :)

Maybe you have an idea how we can get this to work.

Kind regards

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3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #213377

Hi,

Thank you for the detailed explanation.

Based on the console output and your description, this is a classic mixed content issue. Although the page itself is loaded over HTTPS, the image URL used by the Popover addon is still being resolved as HTTP, which modern browsers block for security reasons.

To resolve this, please ensure the following:

  • When adding or selecting the image, make sure the image URL is explicitly using https:// instead of http://.
  • If the image is manually entered anywhere (e.g. custom fields, Popover content, or custom HTML), replace any http:// URL with https://, or preferably use a relative path (for example: /images/your-image.webp).
  • Also check template settings, SP Page Builder global options, and any custom modules or overrides where the image might be referenced, as the HTTP URL could be coming from there.

Even if the Media Manager shows HTTPS, a hardcoded HTTP reference in the database or addon configuration can still cause the browser to block the image.

Once all image references are served over HTTPS (or via relative paths), the mixed content warning should be resolved and the image should display correctly.

Kind regards

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TF
Tristan Friend
Accepted Answer
1 week ago #213387

Thanks for the quick answer,

the problem is, that even if I enter the https URL into the path field in the popover addon, it is still rewritten to http and I don't know why. The thing is, that this is the first time this happens. We use SP Page Builder for years now (started with Joomla 3) and this problem never occured. Also relative paths in other articles made with PB work fine. It only seems to occur in the popover addon.

I'll have a look into it and get back if I find something.

Kind regards

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #213390

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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