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DK

Darren Keogh

SP Page Builder 1 week ago

l am just wondering why , the whole custom color pallet is wiped from the library as soon as you switch to production mode, and it forces you to rebuild the pallet for additional pages after rpodction change and the worse part is if you dont get the order right it kills your current pages as the color goes to the wrong element

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1 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #213537

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you share a screencast video about the full scenario? And create an staging site to check the issue.

How to create a staging site

https://drive.google.com/file/d/1ms8hPQfM3xfF4XUO0W4pUZAhzGUqxBwD/view

  • Create a subdomain from your cPanel.
  • Export your existing site's database from PHPMyAdmin.
  • Create a new database.
  • Import the existing database to the new database.
  • Update the configuration.php file.
  • Go to the administrator section of the staging site.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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