Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hello Ziaul Kabir,

The website is currently in offline mode, please do not change this. Login info in the hidden content. I would like to hear from you if you were able to solve the issue and what the problem was.

Greetings D56 WebDesign

Your site’s current behavior looks correct from my end.

This is because your menu system is based on section IDs within the same page. When a menu item is clicked, the page scrolls to the section instead of loading a new page, so the off-canvas menu does not automatically close. It will only close when the close (X) icon is clicked.

If you want the off-canvas menu to close automatically when clicking a menu item that links to a section on the same page, you will need to customize the current behavior using custom JavaScript.

Thank you.