Thank you for reaching out, and we apologize for the inconvenience.

The issue you are experiencing is caused by a server-level PHP configuration. Specifically, the PHP directive allow_url_fopen is disabled on your server. When this option is turned off, the system is unable to properly process and load custom fonts, which is why the fonts do not appear even after installation.

To resolve this issue, please contact your hosting provider and ask them to enable allow_url_fopen in the PHP configuration.

Once it has been enabled, we recommend the following steps:

1. Remove all previously added custom fonts.
2. Re-add the custom fonts again.

This should allow the fonts to load correctly and resolve the issue.

If the problem persists after these steps, please let us know and we will be happy to assist further.