How Can You Update Order Contact Info?
Dezmond
Hello,
Is there a easy way for me to update a order that was submitted with wrong Name or Address information? When I click on the order I dont have any way to edit/update anything with the order besides just print the invoice or packing slip. Do I have to go on the backend of SQL/Database currently and update via tables?
Thanks for your help
Ziaul Kabir
Accepted AnswerHello Dezmond,
Thank you for reaching out to us.
Currently, there is no option to edit the address for an order once it has been placed from the admin panel. However, you can manually update the address by editing the record directly in the EasyStore orders database table.
Please refer to the screenshots below for guidance:
⚠️ Important: The order data is stored in JSON format, so please ensure you follow the same structure when making any changes. Editing the database incorrectly may cause issues.
Thank you.