On EasyStore some shipping regions are missing - Forum | JoomShaper
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On EasyStore some shipping regions are missing

Asked by Graficherò 9 months ago Last activity 9 months ago

Hi,
on the site bastiaintv.com, currently hidden to navigation for update and development purpouses, some shipping regions are missing: "Barletta Andria Trani" shipping region under "Puglia" spedition name, and "Sud Sardegna" shipping region under "Sardegna" shipping name. Can you please add the specified regions?
I send you the credentials which are valid both for frontend and backend access.
Thanks in advance for the support.

4 replies

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Atick Eashrak Shuvo Staff
9 months ago

Hello Graficherò,

We apologize for the inconvenience caused. Our development team has been informed about the missing shipping regions, and this issue will be addressed in the upcoming update. We sincerely appreciate your patience and understanding as we work to resolve this.

Thank you for bringing this to our attention.

Best regards

Graficherò Asked this
9 months ago

Thank you,
I have seen you added the shopping regions above, but we find out that we need some other ones, which are the following:

  • Città Metr. di Cagliari
  • Città Metr. di Sassari
  • Nord-Est Sardegna
  • Sulcis Iglesiente
  • Medio Campidano

Thanks in advance for the support.

Atick Eashrak Shuvo Staff
9 months ago

Thank you for your message. I have reviewed your request, and I can confirm that the shopping regions in our system are correct and up-to-date according to the current administrative divisions of Italy.

Regarding the specific regions you mentioned:

  • Città Metropolitana di Cagliari → corresponds to Cagliari (available)
  • Città Metropolitana di Sassari → corresponds to Sassari (available)
  • Nord-Est Sardegna → corresponds to Gallura Nord-Est Sardegna (available)
  • Sulcis Iglesiente → no longer exists as a separate province; now part of Sud Sardegna
  • Medio Campidano → no longer exists as a separate province; now part of Sud Sardegna

It appears that the regions you are referring to reflect the pre-2016 administrative divisions of Sardinia, which were reorganized in 2016.

Please let us know if you have any further questions or need clarification.

Best regards

Graficherò Asked this
9 months ago

Sorry but the "Sud sardegna" doesn't exist anymore. And even if I can use only "Cagliari" and "Sassari", I still need
Nord-Est Sardegna, Sulcis Iglesiente, Medio Campidano

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