Bug Issue With Finion Template
SAMUEL ZAGRE
Hello Im having an issue with the Finion Template each time i make a change after saving my website header desactivate immediately , i can't see or have access to no Menu and to fix that i had to restore my entire webiste from a previews backup. can i have a technical support for that. thanks
Atick Eashrak Shuvo
Accepted AnswerHello Samuel,
Sorry for the inconvenience you're experiencing. Please ensure you're using the latest version of Helix Ultimate. If you are using the latest version and still facing the issue, please share temporary super user access to your site. Before sharing, be sure to take a full site backup.
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerHello Samuel,
Sorry for the inconvenience this issue with the Finion template is causing. Could you please check if the problem is resolved on your end now?
Please let me know how it goes.
Best regards