Issue With Domain Registration & License Activation
FERNANDO TATO DE LAS CUEVAS
I have recently upgraded to a Pro Subscription, but I am experiencing issues activating it on my website.
The problems are:
Domain Registration: When I try to add my domain in my JoomShaper Dashboard, I receive an error: "No domain has been added" (or the system simply doesn't save it).
License Activation: Although the License Key and Username appear as "Saved" in my Joomla SP Page Builder settings, I still see "Buy Pro" badges and receive the error "Something wrong there" when trying to import Layouts.
My details are:
JoomShaper Username: ftato
Domain: radiofisica.net
Joomla version:Joomla! 5.4.0
SP Page Builder version: 6.2.2
I need this resolved to start building my academy's educational resources. Could you please manually verify my domain or check if there is a conflict with my license?
Thank you for your help.
Best regards, [Tu nombre]"
Mehtaz Afsana Borsha
Accepted AnswerOkay, we will look into it. Since this issue is resolved, you can now close this post by accepting the answer.
Mehtaz Afsana Borsha
Accepted AnswerHi
Thanks for contacting us and sorry for your issue. You can check this documentation below:
I have/bought the Pro version, but with locked PRO features
It will help you.
For your domain issue, please add https:// when you add domain.
-Regards.
Mehtaz Afsana Borsha
Accepted AnswerHi
Is this solved now? If yes, you can then close this post by accepting the answer.