Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hello. thank you for your support - due to timezone differences I have seen your reply not earlier.

Let me describe my problem that occired yesterday:

1. I have createt some content sites with sp page builder on a testaccount where I use sp page builder pro This template site should be used as a to duplicate module to create clones and fill them with new content
2. I have exported this sp page module and imported it to the costumers site
3. It works to open and make changes to the text, sliders and save it.
4. Anytime I duplicate this template site some fatures within some sections does not show up anymore I would have to got to the original file and copy tow sections and paste it to the duplicates site. 5 I have tested the same proscedure on my testaccount there everything works fine - duplicate sp site module all the sections work look the same as the original site module

Only the section one and projekt info does not work properly ( I called it like that) you can see in the backend. section one Text is missing and outlines are missing to, projekt info accordeon textfields are not available in the copie version.

I am using sp page buliderpro on both sites on the server: https://immobilien.kaufpark-alterlaa.at I am using a sp pager builder licence for three websites I have bought a few weeks ago may that cause the issue because I only find one licencenumber? should I fund three different numbers - can I use the same licencenumber for all three sites?

I have made a akeeba backup from my customers site- so you can check out my site-modules I have created there

Please share some exported page JSON files. Before sharing, compress them into a ZIP file and then upload the files and share with me.

Thanks

How can I send you a zip folder?

I cant find a data upload button here What shall I do ?

Please upload the files using Google Drive and share the link with us.

Thanks

I dont have google drive I could create a wetransfer Downloadfile

https://wetransfer.com/downloads/1b596682f80dfb3f96b3720ae35d260020260115111614/79b2aa?t_exp=1768734974&t_lsid=2c8383ed-d889-4c9a-8d8a-03d5c614bc8a&t_network=link&t_rid=YXV0aDB8NjE4NTI5YzlkYzc0NmIwMDZhMDhlYzlk&t_s=download_link&t_ts=1768475774

Did it work ?

the download