Educon II Template - Drop Down Menu Hides Behind Screen On Laptops, - Question | JoomShaper

Educon II Template - Drop Down Menu Hides Behind Screen On Laptops,

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Athman

Template 1 month ago

Hello Support,

The dropdown menu on my website hides behind the screen when on laptop, am using Educon II Template

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14 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #215984

Hi there,

Thank you for reaching out. I just checked your issue. But, no problem found on my end. Please check the screenshot.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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A
Athman
Accepted Answer
1 month ago #215988

Hi there,

the menu works perfectly on big screen (Desktops), but it hide behind screen on small screens (specifically the laptops), kindly see the screenshot attached

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #215992
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Athman
Accepted Answer
1 month ago #216091

Hi Toufiq,

I have implemented the suggestion, however, the menu still behaves the same. see screenshots

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #216097

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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Athman
Accepted Answer
1 month ago #216104

Hi Toufiq,

I would prefer to give you access to the backend, I have already backed up the site, find the credentials below

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #216105

My suggestion

by custom CSS you can force to fit only for Smaller ScreenSize



@media screen and (max-width: 1440px) {
.sp-menu-full.container {width: 1024px;}
.sp-megamenu-parent .sp-dropdown .sp-dropdown-inner {padding: 10px;}
}

@media screen and (max-width: 1280px) {
 .sp-menu-full.container {width: 960px !important;}
}

this should be more universal tip for your site.

AND

Disable also [=] Offcanavs Menu from Desktop view, is not needed, and only takes space that you need for "normal" Menu

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #216110

Please check and let me know. Thanks

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A
Athman
Accepted Answer
1 month ago #216112

Its now Ok, do you mind to tell me what was the problem? thank you for the support

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #216113

Added custom css code inside the template custom code CSS box.

https://prnt.sc/gU4-L0POoKpP

body.ltr .sp-megamenu-parent .sp-dropdown.sp-dropdown-main.sp-menu-full {
    left: -27%;
    right: 0;
}
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Athman
Accepted Answer
1 month ago #216114

Thank you so much

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #216125

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #216115

If that is OK for you, please mark topic as solved.

As you saw every problem can be solved, sometimes using two different methods. Like in Life.

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Athman
Accepted Answer
1 month ago #216117

Well noted, thank you for the advice

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