Can't Update Helix Joomla Says File is Too Big? - Question | JoomShaper

Can't Update Helix Joomla Says File is Too Big?

JL

Joe Lockhart

Helix Framework 2 hours ago

Good day all, I'm trying to update Helix template but I can't update Helix Joomla says file is too big?

How do I fix this?

Thank you!

Joe

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4 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 hour ago #216181

Hi Joe,

  1. What is "Helix Joomla" ? Helix Ultimate template , right?

  2. The file: helixultimate_template_v2.2.4.zip has 2,7 MB, if you cannot upload it, it means that you have very low limits in PHP settings.

Easy to check: /administrator/index.php?option=com_admin&view=sysinfo

First line "Upload Max Filesize" value, if you have 2M there, you have the answer. And you have to go to Hosting Panel, and change setting.


These are my personal settings, but a value of 16M or 32M should be sufficient for your typial needs.

info_3807_2026.jpg

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JL
Joe Lockhart
Accepted Answer
1 hour ago #216182

Thank you Paul, sorry it's the template 2.7MB I beleive it is.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 hour ago #216184

You can only update the template or the plugin through the Joomla Extensions Update system. The Quickstart package is for a different purpose, as noted in the Helix documentation.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 36 minutes ago #216190

Have you corrected PHP setting already?

If all is OK, mark topic as solved

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