Hello,

We want to install a licensed joomshaper template 'salon' within our existing Joomla 6.0.2 installation. We bought the 'personal' plan and downloaded the template ZIP. But when we upload that file with the joomla extension manager, it results in an error message:

An error has occurred.

0 Class "Joomla\CMS\Filesystem\Folder" not found

Now there are some confusing circumstances. The changelog of that template package says,

Version 2.0.1 29 November 2024

and that's way back isn't it ? Joomshaper support have told us that we should just try to install the 2.0.1. in our Joomla 6 and maybe it works. However, Joomshaper support also told us they were going to update the templates to Joomla 6 in January. Does that mean we have to wait a little longer and when can we expect that package to be updated ?

Or are there some other reasons why installtion could produce this error. Like, is the proedure different or do we have to obay some kind of order with adding the destination domain to the 'personal' plan (we did this only after that error, however, nothing changed) or doing some sort of magic with the lilcence key ?

Thankful for replies

Micha