Hi,
I am experiencing a critical issue with Helix Ultimate on a Joomla 5 site. Every time I make even a minor change in the Template Options (for example, updating Social Icons or Contact Info) and click "Save," the entire frontend layout breaks.
Symptoms:
The Main Menu and Top Bar (Header) disappear completely.
The site loses its CSS styling (looks like plain HTML).
In the browser console, I see 404 errors for generated CSS and font files.
In the Template Options, the "Predefined Header" toggle often switches itself back to "Off" after saving.
Environment:
Joomla version: 5.x
PHP version: [Ieraksti savu versiju, piem. 8.1 vai 8.2]
Template: Helix Ultimate (latest version)
Browser: [Piemēram, Chrome]
What I have tried:
Clearing Joomla and Template cache.
Re-installing the Helix Ultimate system plugin and template.
Checking file permissions (folders are 755, files 644).
Restoring the site from a backup (the issue repeats as soon as I save any settings again).
It seems like the template fails to re-generate the SCSS/CSS files or corrupts the configuration JSON during the save process. Could you please investigate if this is a bug with the Helix framework and Joomla 5 compatibility, or if there is a specific server setting I need to adjust?
Best regards,
[Tavs Vārds]