Technical Issue Pagebuilder Vs Live Website - Question | JoomShaper
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Technical Issue Pagebuilder Vs Live Website

V

Vishaal

SP Page Builder 1 month ago

Hi can you please assist me with this, when i'm working in the pagebuilder back-end, the website shows exactly like i want it to show. Once i save, and preview the website i see differences as i have set in page builder. See the screenshots, the first to in page builder compared to the other one on live website. How is this possible? (https://image2url.com/r2/default/files/1772098337795-20b49610-6c61-4caf-9ae3-021356192448.png (https://image2url.com/r2/default/files/1772098360487-0f4ab89d-ec9b-441f-80cf-74eaa35643dd.png (https://image2url.com/r2/default/files/1772098379644-c33c381f-fb2a-49f2-bd93-f7e4c320e4ee.png (https://image2url.com/r2/default/files/1772098402329-4555a181-6e81-463a-8834-ab14eaaab6e7.png https://image2url.com/r2/default/files/1772098419333-37f21435-7d19-42bb-b524-f8dc0638b451.png

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Website
https://www.perfectmoments-photography.nl
5 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #219016

Hello,

This is responsive issues, Please use this css in your system -> site template styles -> template options -> Custom Code -> Custom css:

Screenshot: https://imgur.com/a/Axci9sA

header#sp-header{
background-color: #000000a1 !important;
}
header#sp-header .sp-megamenu-parent>li>a,
.sp-megamenu-parent>li span,
body.ltr .sp-megamenu-parent>li.sp-has-child>span:after  {
    color: #fff;
}

Then go to sp page builder -> pages -> home -> Open in backend editor then follow the steps described in screenshot.

Corrected page json: template84323.json.zip

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #218913

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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V
Vishaal
Accepted Answer
1 month ago #218914

Hi Ziaul,

See the credentials in the hidden section.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #218978

I noticed a strange issue while trying to log in to your administrator panel — it attempts to download the index.php file instead of loading the login page. This usually indicates a server or PHP configuration problem.

Could you please share an Akeeba Backup file of your site so we can investigate the issue further?

Thanks.

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V
Vishaal
Accepted Answer
1 month ago #218999

Hi Ziaul,

Please check the hidden content for the wetransfer linkt with the Backup file, as well as the location of the backup on the server.

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