Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hi Ziaul,

See the credentials in the hidden section.

I noticed a strange issue while trying to log in to your administrator panel — it attempts to download the index.php file instead of loading the login page. This usually indicates a server or PHP configuration problem.

Could you please share an Akeeba Backup file of your site so we can investigate the issue further?

Thanks.