Video Quality On Mobile Devices is Much Worse Than On PCs. - Question | JoomShaper
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Video Quality On Mobile Devices is Much Worse Than On PCs.

KI

Knut Ingwersen

SP Page Builder 1 month ago

Hi, I've placed a background video on the homepage, but the video quality on mobile is much worse than on a PC. What could be the reason for this?

Dentalwinter.com

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Website
https://ifg-fortbildung.de/
6 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #220012

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issue?

-Regards.

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KI
Knut Ingwersen
Accepted Answer
1 month ago #220061

And the website is also loading very slowly because the video is embedded on the homepage.

https://dentalwinter.com/

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #220099

Hi

Is this solved now? It seems ok in my end.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #220121

If I may ....

  1. Becuase this is YouTube video, it depends on YouTube what quality is served depending on Mobile Internet speed.

  2. Make a simple test. Create a new file test.html - from youtube clip take embed code and paste there. Then upload to root folder of your Joomla. Then using Mobile browser test it - https://dentalwinter.com/test.html and check what video quality you will see.

  3. Use your home Wi-Fi, which is probably faster than mobile internet, and compare results.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #220258

Hi

Is this solved now? If yes, you can then close this post by accepting the answer. And thanks Paul for the explanation and helping him.

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