Popup - Question | JoomShaper

Popup

TH

Taco Hoppener

SP Page Builder 6 days ago

Hello in my programming environment I had created a site, with a popup on a page in different tabs.

https://bruno-trading.com/linden/index.php/voorbeelden the popups are in the blue buttons and they work. I moved the site to https://www.vanderlindenstansvormen.nl/index.php/voorbeelden and now those popups don't work anymore. What could that be?

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8 Answers
TH
Taco Hoppener
Accepted Answer
6 days ago #220128

oja The site is still under construction

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TH
Taco Hoppener
Accepted Answer
6 days ago #220134

I found it. I changed the database type to MySQL in Server General Settings. It was set to MySQL PDO.

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TH
Taco Hoppener
Accepted Answer
5 days ago #220147

No, not really. If I only enable MySQL, the site stops working. I have to put it on MySQL Pod. The provider can still fix this. But is there a possibility that those popups will still work with MySQL PDO?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 days ago #220212

Hello Taco Hoppener,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please allow me to take an Akeeba Backup of your site. I will check it on my localhost and get back to you.

Best regards

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TH
Taco Hoppener
Accepted Answer
4 days ago #220226
akeeba is installed.
When youn login you can make a backup and download it

for those popups

https://vanderlindenstansvormen.nl/index.php/voorbeelden

click on those blue buttons then a popup should appear.

but because it is now MSQL PDO it doesn't work.

I have added a text to the homepage; if you can make it link to 'Techniques' and then to tab 3, it can be read.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 days ago #220278

I have installed the site backup on my localhost. Then I have checked with both database type MySQLi and MySQL (PDO). No issues found. The popup is working normally. I think there are issues in your hosting end. Please ask them to check if everything is working properly.

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TH
Taco Hoppener
Accepted Answer
3 days ago #220280

oke tnx for you time and help

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 days ago #220291

You are welcome 😊

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