EasyStore: Missing Category Module Mentioned In Documentation
Slavisa
I contacted support three months ago to point this out. Unfortunately, to no avail – the option to display categories and subcategories is still missing.
The category module still doesn't exist, even though it's mentioned in the documentation and isn't available either in the installation or separately. It can't be right that all categories and subcategories have to be manually created as a menu.
Every other open-source shop, such as Hika Shop and many others, offers this feature.
Unless a solution is found soon, every euro I spent on the license will be a waste – and I wouldn't recommend it. It's a disgrace to release such flawed shop software.
Ofi Khan
Accepted AnswerHello Slavisa,
First of all, I truly understand your frustration—and thank you for taking the time to explain the situation so clearly. You’re absolutely right to expect a more streamlined way to display categories and subcategories without having to manually build menus.
Regarding the category module, I sincerely apologize for the confusion caused by the documentation. Please share the specific documentation link. I will check and ask the team to update it. At the moment, this feature is not available in EasyStore as a standalone module, and I understand how that can feel misleading and limiting in real-world use.
As for your earlier report—thank you for raising it. I’m going to bring this up with our development team again and make sure your feedback (especially around category/subcategory display and usability) is clearly communicated and prioritized. That said, I want to be transparent: I can’t promise a timeline or guarantee when/if this specific feature will be implemented.
We genuinely value your feedback—it helps us identify gaps and improve the product. I’m really sorry for the inconvenience this has caused you, and I appreciate your patience so far.
Best regards
Slavisa
Accepted AnswerHello, attached you will find the link https://www.ptc-shop.com to our eCommerce website. Unfortunately, it is still in maintenance mode because we cannot go online due to a missing function in the category section. If you require backend access for Joomla, please let me know so I can create a user account with the appropriate permissions.
Sincerely,
S. Dordevic