There's Nowhere To Put The License - Question | JoomShaper
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There's Nowhere To Put The License

LadyWeb_Pty

LadyWeb_Pty

SP Page Builder 6 days ago

There's nowhere to put the license I don't even know where to put my license details; there's no section for the license in Ettings.

please look https://www.canva.com/design/DAHFJYT0jiU/2t0D4Tudx1z7OCgvS2OECA/view?utm_content=DAHFJYT0jiU&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hcdf49a0fe0

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Website
https://dev6.ladyweb.com.pa/
7 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #221055

Hi there!

Thanks for reaching out.

Please install the pro version of SP Page Builder then you will find the licence field there. It seems you are using the lite version.

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-have-bought-the-pro-version-but-with-locked-pro-features

Best regards,

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 days ago #221056

Hi

Thanks for contacting us. Please make sure you have installed the latest version or Pro version of the page builder.

If the issue still persists after updating, please let us know your current version and provide more details so we can assist you further.

-Regards.

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LadyWeb_Pty
LadyWeb_Pty
Accepted Answer
6 days ago #221061

If I install the pro version, will I lose the site's content?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 days ago #221062

Hi

No you will not lose the site's content. But for safety please first keep a full site backup and then install the pro version.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #221063

No, not at all. Even it is suggested that you need to install the pro over the lite one. No need to uninstall the lite one.

But keeping a full site backup before trying anything is a very good practice to be on the safer side.

Thanks!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 days ago #221180

Hi LadyWeb_Pty,

Is this solved now? If yes, you can then close this post by accepting the answer,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 hours ago #221504

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

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