Www,nafpta.org is Not Displaying After Deploying To Live Server. - Question | JoomShaper

Www,nafpta.org is Not Displaying After Deploying To Live Server.

PA

Philip Ayando

Helix Framework 1 week ago

I have a functional up to date website which I am completing using joomshaper template. On my localhost everything works perfectly but as I moved the website to my hosting provider's server, the website fails to launch. I enabled debugging on the backend and this the error which turns up.

Attempted to load class "Helper" from namespace "HelixUltimate\Framework\Platform". Did you forget a "use" statement for another namespace?

The link to the website is www.nafpta.org.

Please check it out and let me know what you think and which information you need to help resolve this issue. Thank you.

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7 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #221090

Quick question: How you migrated site? Maybe use Akeeba Backup component to make backup and then use installer from it to recover site, it always works. I have done it many times.

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Philip Ayando
Accepted Answer
6 days ago #221093

Hello Paul, Thank you for you suggestion. I used the Akeeba backup extension and the migration was successfull. Thank you to every other person who assisted with this issue.

Quick question: How you migrated site? Answer! So previously I was compressimg the main website folder into a zip file and I would upload it to the live server. I would then extract the zip file into the public_html folder and then restore the database. I would edit the configuration.php file and save it. These simple steps have always worked for me.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 days ago #221169

Hi,

Thanks for sharing your experience with us. Glad that your issue is now solved :)

Have a nice day!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #221067

Hi there!

Sorry for your experience.

Would you please try to reinstall Helix Ultimate, then clear Joomla and browser cache deeply?

From: https://www.joomshaper.com/downloads/template?search=helix

Helix Ultimate > Download Plugin and install it. Then check if Helix Ultimate plugin is enabled in Plugin Manager.

Let me know if it helps!

Best regards,

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PA
Philip Ayando
Accepted Answer
1 week ago #221076

Hello Rashida, thank you for your guidelines. I have downloaded the Hilux Ultimate framework Plugin and installed it, but unfortunately it did not resolve the issue. On my localhost everything works perfectly. This issue comes up only after moving the website to the hosting server. The link to the website is www.nafpta.org. Thank you.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #221080

Did you clear your caches also, please?

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PA
Philip Ayando
Accepted Answer
1 week ago #221085

Hello Rashida, I have gone back to clear the cache on my localhost and the browser, I have uploaded the website files back again onto the live server for the 4th time now, This hasn't made a difference, The website works perfectly fine on my localhost but still fails to launch on the live server. www.nafpta.org

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