No Video With Supported Format And MIME Type Found - Question | JoomShaper
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No Video With Supported Format And MIME Type Found

W

Wayne

SP Page Builder 5 days ago

Two identical videos, one works one doesnt on the same website?,..same embed video url one that came with your template!!!.. loads on a page but doesnt on another page .. loads in the same browser with the direct url easily.. see hidden content.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #221869

Hello Wayne,

Thanks for reaching out to us.

I see video not shows on about us page beacuse video source is incorrect: this is about us page video source link: https://www.pexels.com/video/group-of-people-in-a-business-meeting-3191887/ this link is for download.

and this this alternate home page video source link: https://videos.pexels.com/video-files/3191887/3191887-uhd_2560_1440_25fps.mp4

this is correct and about us page one is not correct.

Please, provide correct one like alternate home page.

Thanks

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W
Wayne
Accepted Answer
5 days ago #221870

So ading the extra /3191887-uhd_2560_1440_25fps.mp4 to the end of the url made it work?, even though that addition code is not in the other page, nor in the orginal quickstart template ARTOLIO build as thats where i COPIED IT FROM....

that still doesnt make any sense..this is as buggy as crap...

thanks though

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #221874

Please, check both videos url start to end, both are totally different, this is not a valid url for a video https://www.pexels.com/video/group-of-people-in-a-business-meeting-3191887/

Provide correct one like this https://videos.pexels.com/video-files/3191887/3191887-uhd_2560_1440_25fps.mp4 it will work.

Thanks

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