Image Carousel With Pop Up - Trouble - Question | JoomShaper

Image Carousel With Pop Up - Trouble

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Camilla

SP Page Builder 5 days ago

Hi team.

I'm struggling to get the image carousel with pop up to work, it keeps showing 4 images per slide and I can't change the height either. I'm trying to get it to show 3 per slide and be about 250 px high - but no matter what I do, nothing changes.

Thanks in advance

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12 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #221922

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you share your page url to see the issue?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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C
Camilla
Accepted Answer
4 days ago #221939
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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222005

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222006

Or make it zero.

https://prnt.sc/Qr_P8JiZiCZD

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C
Camilla
Accepted Answer
4 days ago #222015

that dosen help to set it zero and if i make a new image carousel with pop up some time the items per slide foction is there and others is not. no matter if is set to 2 og others numbers it dosen change anything. so for me is looking like an error ind the image carousel with popup elements.

this is the one the template is born with https://jumpshare.com/share/zxGcfmkzEdDXp3Gh1sPN

and this is when i add new one in sp page builder: https://jumpshare.com/share/tWRxpvWxVDklVZRpRY10

but no matter what i type is just stays in that way that is online now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222019

Can you provide me administrator access?

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Camilla
Accepted Answer
4 days ago #222026

email me: [email protected] then i provide you access.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222027

Please check hidden content.

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C
Camilla
Accepted Answer
4 days ago #222030

sent it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222037

Please check your email. Thanks

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C
Camilla
Accepted Answer
4 days ago #222036

I have shared it with you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #222038

Did you override this addon inside the template directory? Cause, We didn't see same addon in our Page Builder. Please contact your template provider. Thanks

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