SP Page Builder 3.7.11 On Joomla 3.9.27 ID = 0 Problems - Question | JoomShaper

SP Page Builder 3.7.11 On Joomla 3.9.27 ID = 0 Problems

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Maurizio

SP Page Builder 4 years ago

With version 3.7.10 on joomla 3.9.26 I have not any problems, but after upgrade, I have created a new page, after saving its ID was equal 0. I can not edit it in backend, I see and edit it in frontend, but I can not save the change. Furthermore I can not create any page or save change of the exitent ones. In the past, i have had the same problem, but I solved change the ID manually directly in DB. But with the current version the database structure is changed and I do not known where the ID is stored. Can you help me? Thank you. Maurizio Romani

Ps: the site run on a windows 10 pro - Apache 2.4 - joomla 3.9.27

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #20253

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the database access? I will check & get back to you soon.

-Thanks

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M
Maurizio
Accepted Answer
4 years ago #20255

Thank you for your answer. In Hidden Content, the requested information

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #20256

Hello Maurizio

Please download the backup from the Hidden Content box and install on your server. Follow this tutorial

Best regards

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