ERROR In Release Com_easystore_v1.8.0 - Question | JoomShaper

ERROR In Release Com_easystore_v1.8.0

FS

Fremantle Software

EasyStore 3 days ago

After installing release com_easystore_v1.8.0:

In Easystore settings, it states that VAT is included in the product price, yet for one item, charging VAT is not enabled!!

After installing Easystore release com_easystore_v1.8.0, charging VAT was suddenly enabled for every item, causing every product in the webshop to show up incorrectly!!

The solution was to disable charging VAT for 200 items!

I cannot understand why this is not noticed in your tests!!

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1 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 days ago #223003

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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