Sviatoslav
Svyatoslav
Hi team,
I am experiencing an issue with a form that contains only a phone number field.
Could you please test the integration between Helix Ultimate and SP Page Builder by creating a pop-up form with just a single phone number input and a submit button?
On my end, this setup is not working. The email is not being sent, and no success or error messages are displayed upon clicking submit.
Additional context: The form itself was built using Page Builder, but the submit button is implemented via your Page Builder module. I suspect this specific combination might be causing the glitch.
Looking forward to your help.
Best regards, Studio Webus
Svyatoslav
Accepted AnswerBy the way, the update question button on the forum doesn't work.
That's why I'm writing here:
Joomla Joomla! 5.4.5 Stable PHP 8.4.21 DB 8.4.8-8 Apache PHP litespeed ... SP Page Builder - 6.5.0 Helix Ultimate - 2.2.4
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards