Critical Issue: EasyStore 2.0.2 Update Breaks Website Layout
TARGETREQUINTE - CONSULTORIA EM INFORMÁTICA LDA
Dear JoomShaper Support Team,
We would like to report another critical issue, this time related to the latest EasyStore 2.0.2 update.
After updating EasyStore to version 2.0.2, the MegaDeal II the template became completely broken. The entire frontend layout was severely disrupted, making the website unusable.
Due to the severity of the issue and the impact on our client, we had no alternative but to restore the website from a backup in order to bring it back online as quickly as possible.
This means that, at the moment, we are unable to keep the site running with EasyStore 2.0.2 installed.
We kindly ask you to investigate this issue with the highest priority, as it prevents us from updating to the latest version and raises serious concerns regarding the stability of future releases.
If necessary, we can provide screenshots of the broken layout before the restoration, as well as additional information about the environment and configuration.
We appreciate your prompt attention and look forward to your feedback.
Kind regards,
Luís Pereira TargetLink
Ofi Khan
Accepted AnswerHello Luís Pereira TargetLink,
Thank you for reaching out to our technical support forum. My sincere apology on the messed up update. The developer team will fix the stable version very soon.
I am sharing a file with you in the hidden content. Please install it on your site and check the new issues.
Best regards
diveu roger
Accepted AnswerWith the new update EasyStore v2.0.2, products are displaying in a single column, even though the setting is for two columns on my sites.
Ofi Khan
Accepted AnswerHello diveu roger,
Please download this version and install on the site. It will be alright. The website version will be fixed shortly. The team is working on it.
Best regards