Slider Issue After Updates - Question | JoomShaper

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Slider Issue After Updates

TK

Torsten Kaletta

SP Page Builder 1 month ago

Hello, Since the last updates, I've been having a problem with the slider on the homepage (SP Page Builder 6 Pro, Version: 6.7.1 and template tythm). The first slider image displays correctly, but the following images are significantly too narrow. All the settings match those of the first image, and I've cleared the entire cache. I don't know what the problem is.

best regards Torte

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5 Answers
TK
Torsten Kaletta
Accepted Answer
1 week ago #233830

Hello, I was able to solve the problem on my own. For the class combination .slider-content-vertically-center .sppb-row, I set “min-width: 77%;”. Since the width is set to the length of the title, the background image has the same width when the title is short. best regards Torte

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #230836

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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TK
Torsten Kaletta
Accepted Answer
1 week ago #233803

Hello, and please accept my apologies for bringing up this issue for the second time in this forum. You can find the details under the thread titled “Slider images are resized after the update.” There is still no solution for this issue either. best regards Torte

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #233806

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
TK
Torsten Kaletta
Accepted Answer
1 week ago #233811

Hello,

Here are the login credentials.

Best regards, Torte

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