Images are Cropped With The Articles Scroller Add-on. - Question | JoomShaper

Images are Cropped With The Articles Scroller Add-on.

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Fernando Bautista

SP Page Builder 1 week ago

Hello, I'm a subscriber.

On my news website, https://portalnews.co, I have a module called "Business World" on the homepage that displays articles in a scrollable format using the Articles Scroller add-on.

After the last update, the article images on mobile devices are cropped and don't display correctly. It worked fine before, but now it doesn't.

Could you tell me what I should do, or if I should wait for another update?

Thank you.

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #232298

Hi there!

Thanks for reaching out.

I checked the “Business World” section on an Android phone, and it appears to be displaying correctly on my end.

Could you please let me know if there is any specific condition or scenario under which the issue occurs? If possible, please also share a screenshot or screencast showing the issue.

Best regards,

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Fernando Bautista
Accepted Answer
1 week ago #232327

Hi Rashida, and thank you for your response.

It looked cut off on my phone, but several people tell me it looks fine. I don't understand what's happening, but we've checked and it does look fine in the end, so maybe it was just a temporary issue.

In any case, thank you very much for your kind help, and I apologize for any inconvenience.

Have a great day.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #232416

Hello,

No issues!

Glad that the issue is solved now:)

However, you may try to clear your browser caches to see if it helps.

Have a nice day!

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