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Browsing Logo Image In Template Not Working

UM

University of Mauritius

Helix Framework 2 weeks ago

Hi, I went to a template style, clicked on image logo option to change the image, when opening a folder, I get the warning that it was timed out. changed browser, same result.

https://prnt.sc/8eq0j-jszKZ8

Please advise.

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Website
https://www.uom.ac.mu
1 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #232914

Hello University of Mauritius,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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