I'm using sp page builder slideshow addon how to get image to display when using Joomla cache. They do not display and this is only with cache enabled.
Staff replied
SP Page Builder
using slideshow addon with Joomla cache
8 replies
Atick Eashrak Shuvo Staff
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Jeffrey Kiefer Asked this
Please see hidden content.
Jeffrey Kiefer Asked this
Im still waiting for help with this.
Atick Eashrak Shuvo Staff
Apologies for the delayed response.
Unfortunately, I was unable to reproduce the issue on your site. I enabled Joomla cache, and the slider items are displaying correctly from my end.
It’s possible that I may have missed an important detail that is causing the issue. Could you please reproduce the issue on your site and let me know once it occurs? This will allow me to investigate it further and identify the cause.
Thank you for your patience and cooperation.
Jeffrey Kiefer Asked this
When I turn on cache they work then the next day I look and there are no images in the slider. I turn off caching and then the images start appearing again. This happens on all the sites I use the slideshow addon on so I don't think I am the ony one with this issue. It is a live site so I can't just turn on cache and wait for it to happen. My only other alternative is to not use SPPB.
Atick Eashrak Shuvo Staff
Could you please check now if the issue solved?
Jeffrey Kiefer Asked this
I have let it run all night with caching on and it seems the issue has been corrected. Thank you for your assistance.
Atick Eashrak Shuvo Staff
You're most welcome!
We're glad to hear that enabling caching and allowing it to run overnight resolved the issue. Thank you for your patience and for keeping us updated.
Please don't hesitate to reach out if you need any further assistance. We're always happy to help!
Please marked the issue as solved
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