EasyStore Variations Editor – Usability and Reliability - Forum | JoomShaper
Solved EasyStore Joomla 5 v3.0.1

EasyStore Variations Editor – Usability and Reliability

Asked by Bruce Paine 1 week ago Last activity 6 days ago

I'd like to ask whether other EasyStore Pro users have found the product variations editor difficult to work with.

I appreciate that managing product variations, particularly combinations of sizes and widths, presents some challenging programming problems. However, I've found the editor unintuitive in several respects, and at times I've been uncertain about whether my changes have been applied as intended.

For example, the method of deleting a variation row isn't immediately obvious, and I've found the handling of unsaved changes confusing. When I tried to close the variations editor after making a test change, neither the Close button nor the back arrow appeared to respond. I subsequently realised that a message asking me to save my changes had appeared at the far left of the screen, where I hadn't noticed it. Clearer and more prominent feedback in this situation would make the interface easier to understand. More importantly, I couldn't see an obvious way to exit without saving my changes. Users should be able to choose whether to save or discard their changes when leaving the editor, rather than being left wondering how to proceed.

I've also encountered some unexpected variation entries that I haven't been able to explain conclusively. This has made me question how easily unintended changes might occur, and how confidently users can maintain accurate product data.

I'm developing an EasyStore site that needs to maintain stock quantities for individual sizes, reliable product management. It is particularly important that I can have confidence in the editor. It also needs to be straightforward enough for people without technical expertise to use safely.

Have other users encountered similar difficulties? I'd be interested to hear about your experiences, and whether the JoomShaper team has any recommendations or plans to improve the variations editor.

I recognise the complexity involved in developing this functionality, but I believe a more intuitive and predictable interface would be a worthwhile improvement.

Accepted answer

Marked as the solution
Ziaul Kabir Staff

Hello,

Thank you for your suggestion.

I have forwarded it to our development team, and they have informed me that they will consider it. I hope we will be able to introduce a solution for this scenario in the future.

Thank you for your feedback and support!

Bruce Paine Asked this

You're most welcome. It's good to know the dev team will give the idea their consideration. Thank you.

2 more replies

Ziaul Kabir Staff

Hi Bruce,

Thank you for sharing your feedback and explaining the difficulties you encountered with the EasyStore Pro Variations Editor.

We tested the editor locally and confirmed that variation sizes and stock quantities are saved correctly. The system also displays an alert when attempting to add a duplicate variation combination.

Regarding the unsaved changes behavior, preventing users from going back or closing the editor without saving is the expected behavior. However, we agree that the “Unsaved changes” warning should be more visible and clearer so users can understand why they cannot proceed.

We have forwarded this visibility issue to our development team for further review.

We were unable to reproduce the unexpected variation entries issue during our local testing. Could you please check EasyStore → Settings → Products → Variation Library to see whether any previously saved or unexpected variation entries are present there? We also recommend testing this again with the next release.

Additionally, if you continue to experience unexpected variation displays or stock availability issues on the frontend, please share a screenshot of the affected product page and the relevant settings so we can investigate further.

Thank you for your patience and valuable feedback.

We appreciate your help in improving EasyStore.
Best Regards,

Bruce Paine Asked this

Thank you for your response and for referring the visibility issue to the development team.

I understand that the current behaviour is intentional, but I'm still concerned about the inability to discard changes and exit the variations editor.

Suppose a user has spent some time editing variations and then realises they've made a mistake that would be difficult and time-consuming to correct. Surely they should have the option to abandon their changes and return to the original state, rather than being forced to save them?

I appreciate that implementing this may require additional work behind the scenes, but I believe the ability to cancel an editing session is an important safeguard, particularly for users managing complex product variations.

Could the team please reconsider this aspect of the editor's design?

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