popup settings goes back to blank after saving it - Forum | JoomShaper
Staff replied SP Page Builder Joomla 5 v6.10.0

popup settings goes back to blank after saving it

Asked by Daniel Balazs 1 week ago Last activity 1 week ago

Hi,

So i have a popup. Its a simple image with a link, nothing fancy. It should pop up on landing, and i excluded a few pages and it also has a date range. It was working fine for 2 days but suddenly it doesnt. and when i go to the popup edit page and check the popup conditions, its blank. and i tried it again, set everything, save it and close the popup setup page and then go back to the popup editing page immidiately and the condition setups are gone, its blank.

I'm using the SP Page builder 6.10.0

Thank you for your help.

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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